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Accessibility doesn’t just apply to people with disabilities - all users will have different needs at different times and in different circumstances
Whether you are building or commissioning an online service, there are tools and standards available to ensure the service is accessible to everyone. You can:
- use the NHS digital service manual for things you need to consider to make consistent digital services
- draw on web accessibility guidelines such as the web content accessibility checklist to ensure online services conform to Level AA standards
- use online accessibility checklists such as WAVE to give a quick view of how accessible your services are
- read the GOV.UK guidance on making your service accessible and designing for different browsers and devices
- view this video from Citizens Online on making technology work for everyone