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Manpreet Pujara

Manpreet is the Clinical Director for Patient Safety

Clinical Director for Patient Safety

As a practising GP, seeing patients was the easiest part of my job. The frustrations arose from the admin and IT side, and this would vary from practice to practice. One of the things digital transformation can do is reduce the burden and unnecessary variability whilst improving efficiency and accountability, because patients expect and should receive the same level of care and treatment options regardless of whom they see and where they are seen.   

When I became a GP, I was not surprised to see just how quickly the computer became an integral part in my clinical work and a must-have tool for every consultation. This was the start of my clinical informatics journey. I was keen to improve the functionality of my GP computer system and joined a national user group with a view of getting closer to the supplier and influencing change.  

At NHS Digital, we have a vast resource of information and systems that are being used to benefit patients and users.

I joined one of NHS Digital’s predecessor organisations, Connecting for Health, as GP National Clinical Lead and worked with colleagues to deliver large national programmes like the Electronic Prescription Service, Personal Demographic Service and Spine, to name a few. These programmes have been critical in the delivery of health care during the pandemic. For the last 5 years I have been the Clinical Director for Patient Safety and am also a Freedom to Speak Up Guardian, ensuring that everyone at all levels within NHS Digital can speak up and raise concerns. 

At NHS Digital, we have a vast resource of information and systems that are being used to benefit patients and users. Working collaboratively with third sectors, we have an opportunity to improve the health of the not just our great nation but the world.