Electronic Patient Records at Leeds Community Healthcare Trust


Find out about how Electronic Patient Records have transformed the way Leeds Community Healthcare Trust delivers care.

Two years ago, Leeds Community Healthcare Trust introduced an electronic patient records system - TPP SystmONe - to health visiting services. Their aim was to improve productivity and record keeping, free up organisational estates, and most importantly increase efficiency to release time to care.

District nurse Zoe Dunphy admits she was initially sceptical at the shift in the way of working, but says it has been hugely beneficial, and she'd never want to go back to the old way of working now. 

Find out more by watching this video:

'Mobile working has transformed my job; I'd never go back.'



Ability to document, find and capture patient information at the point of care or in multidisciplinary team (MDT) meetings has released staff time, enabling greater productivity in patient management. Across the Trust there's the potential to save 3,640 hours a year due to the ability to instantly document into the record within MDT meetings.

Remote working reduces travel expenses and staff time traveling. In some teams mileage costs have reduced by up to 50%.

Agile working has allowed staff more flexibility in how and where they work, for example, swapping the distractions of the busy office for home working. This has improved parking availability at office bases.

Patient centred

Real-time access to a more complete and accurate patient record, including instant referral and letter communications, helps clinical decision making and allows fast responses to patient queries.


Increased compliance with national targets, through the introduction of streamlined electronic processes. Through greater visibility of workloads, the ability to reprioritise, transfer and action the work of absent staff and better manage workloads has improved performance and reduced delays.

Agile working has also seen an increase in job satisfaction and importantly a reduction in stress levels, with the expectation that sickness rates will reduce.


Patient information is more up-to-date, for example, contact details, and the electronic record is legible and succinct. These safer standards of record keeping provide benefits to patients, staff and the organisation, improving professionalism and regulatory compliance, along with being a safer place to work.