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For information: New directly bookable appointment guidance

15 December 2022: Practices must make all directly bookable appointments available online, as well as by phone or in person.

NHS England has published new guidance for practices on requirements for online appointment booking, following changes to contractual agreements in October 2022. 

Now, you must make all directly bookable appointments available online, as well as by phone or in person. You are able to decide which appointments should be made available for direct booking.  

You can contact [email protected] if you require further information.  


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Last edited: 3 February 2023 3:37 pm