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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.


For action: Updating configuration settings ahead of patients accessing online records

21 September 2022: Update your TPP and EMIS system settings


26 January 2023: This bulletin item has now been superseded by new information. The 1 November deadline to update your settings no longer applies. Please visit the GP Online Services clinical system configuration webpage for the latest updates.

From 1 November 2022, patients must be allowed digital access to view their prospective (future) medical record, including free text and documents, as set out in the letter to general practice staff in July. 

We’re aware that not all practices have the correct organisation (global) settings for online services to provide this access. Please follow the instructions for TPP and EMIS systems on how to check and update these settings before 1 November. Work is ongoing with Cegedim (previously Vision) to create the same functionality.   

Please contact [email protected] with any questions about configuring your systems. 

NHS England is also hosting several 30-minute webinars over the next few weeks to help practice managers prepare for the changes. Find and register for a session

Last edited: 31 January 2023 2:09 pm