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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.


Additional information for GP practice managers - March 2023

8 March 2023: Read more about support for switching on access to GP records, improvements to the Register with a GP surgery service, support to upgrade your practices' internet connectivity and more

Support for switching on access to GP records

1 in 5 practices have now given their patients online access to new entries in their patient records.

You can join NHS England and the Patients Association on 16 March (12-1pm) for a webinar about the patient impact of online access.

We offer training sessions, videos, and detailed guidance to help everybody in your practice understand this change and get ready for it. There is also a toolkit of materials to explain the new access to patients, including a patient-facing video about online access

Further information about Register with a GP surgery service

Recent improvements to the Register with a GP surgery online service include:

  • revised alcohol and smoking questions to improve patient information at point of registration
  • an option for patients to nominate their chosen pharmacy

We are planning to add more features and integrate the service with the NHS App later this year. See our roadmap for more details.

The Register with a GP surgery service is now live with almost 650 practices and has been shown to reduce the time it takes administrative staff to register new patients by up to 15 minutes per registration.

GP practices can begin using the service by self-enrolling or by contacting the dedicated support team. Further information can also be found on the resource hub.

Help available to improve your future connectivity

Demand for internet (including HSCN) bandwidth is increasing by 30% a year. It is important you take action so your practice can continue to support the provision of remote care and monitoring in the future and upgrade services as part of digital transformation.

Tailored support and funding is available from the Gigabit Pathway team to help general practices get the right connectivity in the most efficient way. Find out more or email contact your integrated care board IT lead.

Help us improve the NHS App - patients’ test results

We are looking to understand more about the queries the practice receives from patients regarding test results and how or if patients are notified of their test results. 

To help out with this project, we would like GP staff who, as part of their work, either answer patient queries regarding test results and/or notify patients of their test results, please fill in this 5-minute anonymous survey

Event: NHS ConfedExpo 2023

This year’s NHS ConfedExpo will take place on 14 and 15 June at Manchester Central. The event will bring together health and care leaders and their teams from across the sector for 2 days of inspiring sessions, shared learning, and valuable networking opportunities.     

NHS, local authority and wider public sector staff are eligible for a free ticket. Book your pass and follow @ConfedExpo on Twitter for the latest updates.

Last edited: 9 October 2023 5:48 pm