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Prepare for upcoming changes to NHS Email Relay configurations

5 December 2024: Organisations that use a '.NHS.uk' domain should prepare for changes to our email relay configurations.

Planned configuration changes on the NHS Email Relay Service will start in early December, and are expected to complete by the end of 2024.

We advise organisations with a *.NHS.uk domain to:

  • review your business continuity plans in advance to avoid potential mail flow problems. These problems could arise if your organisation has previously hard coded IP addresses into applications instead of using host names
  • read the Relay Configuration knowledge base article on the NHSmail support site. This article has been updated with the latest information on the primary connection and configuration settings

If you have any issues, please contact [email protected].


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Email: [email protected]



Last edited: 4 December 2024 3:55 pm