During 2018-19, we continued to develop our operating models and structures to allow us to meet our commitments to the health and care system.
Our programmes, services and corporate functions are grouped together into seven directorates, which provide clear lines of accountability, integrated delivery and a strategic perspective on what our customers and the health and care system require.
The centre of expertise and management for financial, commercial, people and workforce functions. In addition, for approximately the next 18 to 24 months, will deliver the Org 2 programme to reshape the way we organise ourselves to deliver work, the way we develop our capabilities and our internal operational tooling.
Designs and delivers new applications and services commissioned by NHS England, NHS Improvement, Public Health England and other arm’s-length bodies to help citizens, patients and clinicians across primary, secondary and social care. Leverages the external healthcare market and fosters digital knowledge, understanding and appetite across the system.
Platforms and infrastructure
Provides the core infrastructure and platforms that connect the vast number of digital service providers across the health and care system. Delivers an increasing number of platforms to support NHS Digital’s data management and product development activities (for example, facilitating cloud usage, identity and access management).
Strategy, policy and governance
Defines our strategic agenda based on the needs of our clients and evolving political, technical, government and market environments. Liaises with the Department of Health and Social Care, NHSX, third parties and internal teams to ensure policy and governance coherence and clarity. Provides clinical and information governance guidance and oversight.
Assurance and Risk Management
A strategic and collaborative partner that maximises specialist expertise to provide independent assurance that strategic and delivery risks are appropriately managed across live services, change programmes and corporate functions, within our risk appetite. Provides accurate and timely information, intelligence, analysis, insight, agreed standards and oversight to enable robust decision-making and compliance.
Data, Insights and Statistics
As the data custodian for the health and care system, we have primary responsibility for driving data quality, linking data across the system, and providing reliable statistics and insights. The Data, Insights and Statistics directorate is guided by an absolute respect for data privacy and a commitment to empowering healthcare research and the UK life sciences sector.
Live Services and Cyber Security
Responsible for the reliable, performant and secure operation of all live systems and services that we operate for the health and care system. Includes the Information Technology Operations Centre (ITOC) and the Cyber Security Operations Centre (CSOC).