Friends and family test outpatient Data Provision Notice


The friends and family test is an important feedback tool across all patient groups and NHS funded services. It supports the principle that people who use the NHS services should have the opportunity to provide feedback on their experience.

Providers of NHS funded outpatient services have been required to make the opportunity to provide feedback through the Friends and Family test available to their patients since 1 April 2015 and submit data to NHS England each month.  NHS England has commissioned NHS Digital to move the Unify2 based friends and family test collections to NHS Digital's Strategic Data Collections Service (SDCS) as part of a wider piece of work before the decommissioning of Unify2.

Data collected from the friends and family test will continue to be published on the NHS England website.

Read the friends and family test ambulance Data Provision Notice

Scope of the collection

  • Acute Non Foundation Trusts,
  • Acute Foundation Trusts,
  • Care Non Foundation Trusts,
  • Care Foundation Trusts,
  • Ambulance Non Foundation Trusts,
  • Ambulance Foundation Trusts,
  • Mental Health Non Foundation Trusts,
  • Mental Health Foundation Trusts,
  • Independent and Voluntary Sector

Legal basis for the process of data

Section 259 of the Health and Social Care Act.