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All currently available NHS Digital roles are advertised on our careers pages.
About product and delivery management
Product management and delivery management are specialist practices which are part of digital services delivery (DSD) at NHS Digital. DSD people work in multidisciplinary teams to create, maintain and continuously improve digital services and information.
Product management and delivery management roles work with their team to ensure delivery of NHS Digital services focuses on the right elements and remains on track.
Product managers help to define the outcomes of a product ensuring it delivers genuine value and works for everyone. They ensure that we listen to the needs of our audiences and design the simplest solution to meet a need.
Delivery managers help to ensure delivery teams have the information, tools and people they need to deliver a product or service that has utility and value. Working in multi-disciplinary digital teams they focus on the methods and processes to ensure successful delivery and to reduce risks.
Who we are looking for
We are looking for people who:
- are passionate about putting people at the centre of how we design and develop services
- want to make a difference to health and care services and the people that use them
- enjoy collaborating with others in a multidisciplinary team to work to deliver shared goals.
Skills and experience
Besides being passionate about new technologies with a willingness to learn and grow, we would also particularly like to hear from you if you have a degree that developed your skills and experience in these areas:
Social sciences, engineering, or any degree where you have had a practical project, research or technology element.
We also look for these skills and qualities, which can come from any degree:
- qualitative and quantitative research skills
- observation and analysis skills
- written and verbal communication skills
What you'll do
As a product and delivery management graduate you’ll help to plan and mobilise your team. The product manager will focus on what’s being delivered and the delivery manager will focus on how it’s being delivered. You’ll identify, avoid and sort out problems, and help the team stay focused on its goals.
You’ll have opportunities to try placements in both product management and delivery management. By moving around different teams across the 2-year scheme you'll get involved in different projects across the development lifecycle.
I have been given the freedom to manage my own workload and take real ownership over some high profile products. These products should go on to have a really positive impact for frontline staff which will then improve patient outcomes. I didn't graduate from university until I was already in my 30s and had previously struggled to find a career that gave me job satisfaction. This scheme has changed everything and I can't wait to see what the future holds.
Find out more about our previous trainees
Trainees from across our apprenticeship, graduate and placement schemes share their experiences of working for NHS Digital in their trainee stories.
What we offer
You’ll join the Academy on a 2-year fixed-term contract earning circa. £24,214, over the 2 years you will work towards one of these roles:
- Associate product manager
- Associate delivery manager
Providing that you successfully complete the programme, you will be invited for an end of scheme assessment, which may lead to a permanent role at circa. £37,570.
Professional qualifications and training
Graduates develop knowledge and get training in agile and iterative methods, and user centred design. Previous graduates have completed training and qualifications in:
- professional scrum master 1 and 2
- certified kanban management professional 1 and 2
- professional scrum product owner
- digital and agile foundation
- leadership (including the Mary Seacole award)
Who you'll work with
Graduates will work in multidisciplinary teams. Depending on the service your team is working on, you’ll work with internal staff, management, external stakeholders and external users.
There’s a supportive community of product managers and delivery managers at NHS Digital. You’ll have the opportunity to attend their regular meet ups and events to learn from and share knowledge across teams.
You’ll also have the opportunity to attend public sector meet ups and events with other external digital organisations like the Government Digital Service (GDS).
How we'll support you
At NHS Digital we see our trainees as future leaders and influential specialists. You will be mentored by members of our leadership programme to ensure that you develop expertise in your subject area while gaining an understanding of business and strategy.
You’ll get a blend of specialist learning and development activities covering technical, leadership and soft skills training:
- presentation skills
- communication and negotiation
- working collaboratively
- facilitating workshops
- problem solving
Mentors and buddies
You'll also be assigned a mentor and a buddy to offer you 1-2-1 support through the scheme.
Your mentor will be a more experienced member of staff from within the NHS Digital product and delivery management community and will provide wider professional experience and guidance to further enhance your development and pass on their skills and knowledge of the organisation.
Your buddy will be a previous or existing trainee who will be able to give peer to peer support and further induction and socialisation to the organisation. Previous cohorts of trainees (whether or not they are still undergoing training) can also be expected to perform mentor or buddy roles, which may in turn form part of your development through the reinforcement of existing learning.
In addition to a competitive salary with planned, transparent progression you can look forward to the following benefits:
- 27 days annual leave entitlement increasing with service
- buy and sell annual leave shcme
- contributory NHS Pension (with a 20% contribution from us towards the cost of your pension)
- flexible working opportunities
- a range of NHS discounts covering, for example, shops, restaurants, gym, mobile phones and insurance - including 20% off Nandos
- season ticket travel loan
- car lease scheme
For more information visit our Working at NHS Digital page.
To secure a job on the product and delivery management graduate scheme you will:
Apply via Job Train using your CV.
The tests you'll complete will be relevant to the scheme you have applied for.
If you pass the online tests you'll be asked to complete a short video interview telling us what skills you will bring to NHS Digital and why you want to work with us.
You'll then attend an assessment centre in either Leeds, London or Exeter where you will:
- get to meet some of our current NHS Digital trainees, who will tell you more about the scheme
- have the opportunity to show us how well you work collaboratively and can prioritise tasks
- undertake a formal face-to-face interview with existing staff and graduates from previous years schemes
If you are successful at the assessment centre we will then offer you a job and start pre-employment checks.
If you would like to know more about the other graduate opportunities we offer please visit our graduate scheme page.
The graduate scheme is a two year training programme, run by NHS Digital, to develop our workforce to meet the future needs of our business.
Our user centred design schemes offer the opportunity to work at the forefront of digital health. Developing your skills and knowledge while supporting NHS Digital to transform health and care.
The Academy at NHS Digital gives exciting ways to join the forefront of digital health, whilst learning new skills as part of one of our structured schemes.
Trainees from across our apprenticeship, graduate and placement schemes share their experiences of working for NHS Digital.