Skip to main content

Cyber security guide for NHS Non-Executive Directors: Balancing risk

This guide aims to help NHS Non-Executive Directors understand how cyber security could affect their own NHS organisation and how to become more resilient to cyber threats and attacks.

Current Chapter

Cyber security guide for NHS Non-Executive Directors: Balancing risk


Page contents
This guide covers
  • what good cyber security governance looks like
  • the resources available to help NHS Boards understand and deal with cyber security risks, and how external assessments can provide a critical insight into risks
  • questions that an NHS Board should be asking its IT security team
  •  the people issues that need to be addressed
  • how resilience can be improved

Background

It's now over 4 years since the NHS was impacted by a global ransomware attack, known as WannaCry, which had a significant impact and highlighted security weaknesses across the NHS. The National Audit Office report found that the attack could have been prevented by the NHS following basic IT security best practice.

Progress has since been made to improve cyber security across the NHS, however the cyber threat has also grown. Healthcare organisations are now being targeted in increasingly sophisticated attacks that threaten the availability of vital systems and the exposure of sensitive patient data.

NHS Digital’s Cyber Security Operations Centre (CSOC) and the National Cyber Security Centre (NCSC), working with local IT security teams, are detecting an increasing number of attacks targeted against the NHS.   


Whilst it's encouraging that many attacks have been stopped, it's also clear that there are some very significant cyber security weaknesses across the NHS. It's these weaknesses (also known as vulnerabilities) – for example, out-of-date IT systems – that attackers try to exploit.

As a result of the pandemic, the NHS is even more digitally dependent, and data is being shared more widely. Therefore, the impact of a successful cyber-attack for the targeted NHS organisation, the wider system and patients could be far greater than WannaCry.

Getting cyber security wrong could lead to a patient safety incident, disruption to health care services and reputational damage through the loss of sensitive information.


Responsibility

As with health and safety, it's the responsibility of every person in the organisation, specifically Boards. Non-Executive Directors (NEDs) on NHS Boards have a vital role to play in providing independent oversight and challenges to help their Board understand what cyber security risks the organisation is carrying and assess whether the right balance between security, business operations and cost is being met. 

Cyber security risks must be considered in the same way as any other business or clinical risk. However, for many NEDs, cyber security can be a daunting subject, not least because it’s technical and comes with its own language. This is why NHSX and NHS Digital have produced this short cyber security guide for NHS NEDs. It draws on the NCSC's Board Toolkit and aims to demonstrate how all NHS NEDs can contribute to keeping their organisation safe from cyber-attack.

NHS Boards must address a wide range of challenging risks and issues. We hope that you find this guide will help you to address the risk that cyber security presents to patient care.

Good cyber security is a fundamental element of patient care and the Boards of NHS organisations have a key role to play in assuring that IT systems are available and sensitive patient data is protected.   I'm a Non-Executive Director at NHS Digital and former Director at the National Cyber Security Centre.  I have worked with colleagues in NHS Digital and NHSX to produce this short guide to help you provide that assurance.

Last edited: 17 January 2022 2:49 pm