Skip Navigation

NDA Patient Experience of Diabetes Services Survey - 2013-2014, Pilot report

Publication date: 09:30 June 05, 2014


The Patient Experience of Diabetes Services (PEDS) survey pilot tested an online-only approach to measure patient experience in GP and specialist diabetes services. It identified overall enthusiasm among service providers and patients and established a foundation approach to reporting at service provider and national level, and uncovered useful learning to guide a national rollout. The pilot sought to determine whether there would be sufficient numbers of respondents from each service to provide robust survey data, both at service level and nationally.

The survey pilot and this report will support a business case for a national rollout across England and Wales.

Key Facts

  • Participation - 60 services registered to take part in the PEDS pilot and 42 of these received completed questionnaires. A total of 714 surveys were completed from the 42 participating services.
  • Each participating service that had sufficient completed PEDS surveys have a service level report published below.


Date Range: 14 November 2013 to 31 January 2014
Geographical coverage: England and Wales
Geographical granularity: NHS Trusts, Primary Care Organisations, Hospital Trusts, Clinical Commissioning Groups

Have a question? Call us on 0300 303 5678 or contact

Tell us what you think of the new website beta.

We use cookies to provide you with a better service. Carry on browsing if you're happy with this, or find out how to manage cookies. Find out more