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Personal Social Services Survey of Adult Carers in England - 2012-13, Provisional report, Experimental statistics

Publication date: 09:30 June 05, 2013


*Correction: In the Confidence Intervals subsection of Appendix A in this report (page 11) it is stated that weights have been used to calculate national, regional and council type estimates and confidence intervals. This is incorrect: no weighting has been applied in the calculation of these results. The HSCIC would like to apologise for this error and any inconvenience this may have caused.

The 2014-15 edition of this report does use weights to calculate aggregate estimates and confidence intervals. Weighted 2012-13 aggregate data are provided with this report, which is at (available from 09:30 on 16 September 2015).

The Personal Social Services Survey of Adult Carers in England is a biennial survey, undertaken by councils, which took place in its current format for the first time in 2012-13. Carers' thoughts and opinions were sought on a number of topics that are considered to be indicative of a balanced life alongside their caring role.

Key Facts

  • 57,810 people out of a sample of 125,950 carers of social care users responded to the survey, which is a response rate of 46 per cent.
  • 36 per cent of respondents reported that they were either extremely or very satisfied with the support and services they and the person they care for received from Social Services in the last 12 months, with 29 per cent saying they were quite satisfied. However, 5 per cent reported they were quite dissatisfied, and 4 per cent stated they were either very or extremely dissatisfied. 11 per cent said that they were neither satisfied nor dissatisfied and 16 per cent said that they hadn't received any support or services from Social Services in the last 12 months
  • 29 per cent reported they have as much control as they want over their daily lives. 60 per cent reported they have some control with the remainder (12 per cent) stating they had no control over their daily lives.
  • 85 per cent of carers reported that they had no worries about their personal safety. A further 14 per cent stated they had some worries about their safety. 2 per cent of carers reported that they were extremely worried about their personal safety.
  • The average score for carer related quality of life was 8 out of a maximum possible score of 12. This is a composite measure calculated using a number of questions which cover 6 different outcome domains relating to quality of life.


Date Range: 01 April 2012 to 31 March 2013
Geographical coverage: England
Geographical granularity: Councils with Social Services Responsibilities

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