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Community Care Statistics, Social Services Activity, England - 2010-11, Final release

Publication date: 09:30 March 28, 2012


This is a report on the social care activity of Councils with Adult Social Services Responsibilities (CASSRs) in England. It contains information taken from council administrative systems used to record the process of assessing eligibility to state funded social care and providing services where people are eligible.

It combines data from two sources: the Referrals, Assessments and Packages of Care (RAP) and the Adult Social Care Combined Activity Return (ASC-CAR). Information presented here is final and relates to England for the period 1 April 2010 to 31 March 2011. It supersedes the provisional data published on 30 November 2011.

National level information is provided in this report; data at a regional and CASSR level is available (together with a whole wealth of other social care data) through the National Adult Social Care Intelligence Service (NASCIS).

Key Facts

  • The number of contacts from new clients in 2010-11 was 2.2m (up 2 per cent from 2009-10 and up 6 per cent from 2005-06). Of these, 1.0m required a further assessment or commissioning of ongoing service (down 4 per cent from 2009-10) while 1.1m were dealt with at the point of contact (up 9 per cent from 2009-10) (section 2).
  • The number of assessments in 2010-11 was 661,000 (down 6 per cent from 2009-10 but up 2 per cent from 2005-06). Of these, 34 per cent were assessed within 2 days of first making contact with the CASSR and 68 per cent went on to receive services as a result of their assessment (section 2).
  • The number of service users with completed reviews in 2010-11 was 1.1m (down 11 per cent from 2009-10 and down 1 per cent from 2005-06) (section 2).
  • The number of people receiving services in 2010-11 was 1.6m (down 7 per cent from 2009-10 and down 10 per cent from 2005-06). Of these 1.3m received community based services (down 8 per cent from 2009-10), 213,000 received residential care (down 1 per cent from 2009-10) and 88,000 received nursing care (down 3 per cent from 2009-10). Feedback from councils suggests that the fall this year is due to a number of reasons including data cleaning, dealing with more service users at the first point of contact, raising the level of need at which people become eligible for council funded services and stopping some types of services altogether (section 3). This will help to explain the switch from referrals resulting in further assessment and commissioning of a service to being dealt with solely at the point of contact and the reduction in the number of reviews.
  • The number of people receiving self directed support was 377,000 (more than double the 166,000 in 2009-10). Of these, 125,000 received a direct payment (up 17 per cent from 2009-10) (section 4).
  • The number of carers receiving services was 380,000 (down 2 per cent from 2009-10 but up 34 per cent from 2005-06). Of these, 50 per cent received a carer specific service and 50 per cent received information only. This compares to 54 per cent and 46 per cent in 2009-10 (section 6).


Date Range: 01 April 2010 to 31 March 2011
Geographical coverage: England
Geographical granularity: Councils with Social Services Responsibilities

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